FAQ Most frequently asked questions in Xelmus How do I pre order? You can preorder through the website by paying secure deposit amount. You must pay the remaining amount of your purchase before shipment. Only after all payments being made can we ship the product to you. Order Now Payment method? We accept credit card (VISA, MASTERCARD) or direct payment on the website. You can contact us for different payment methods. request different method How long does it take to get my order? 6-12 month Shipping method and customers. We ship by DHL, Fedex and UPS. Let us know which you prefer, before the final payment. The customer is responsible for all customs and board fees in their countries.